Gambling is entertainment — and at bjbji, we want it to stay that way. This page explains everything you need to know about playing safely: the tools available to you, the warning signs to watch for, how to set limits on your account, and what to do if gambling ever stops feeling like fun.
Our Commitment
Responsible gambling is not a checkbox at bjbji — it is a core operating principle. We believe that every player on our platform deserves access to clear information, honest odds, transparent bonus terms and the practical tools to stay in control of their betting behaviour. That's not something we say as a legal formality; it's built into how the platform is designed, from account setup right through to cashier.
Sports betting and casino gaming are popular forms of entertainment across Pakistan — following PSL fixtures in Lahore, watching T20 night games in Karachi, or tracking live cricket results from Islamabad. The excitement of live sports is real, and engaging with it through betting adds another dimension for millions of fans. But that excitement should never come at the cost of financial stability, personal relationships or mental wellbeing.
"Gambling should be funded from discretionary entertainment money — never from household bills, rent, savings or borrowed funds. If that line ever blurs, the tools on this page are here for you."
bjbji actively encourages all players — new and experienced alike — to set their deposit and loss limits before they start playing, not after a problem develops. We also want every player to understand the nature of gambling: it involves real financial risk, outcomes are determined by chance and probability, and no betting strategy guarantees a profit over any period.
If you are in Rawalpindi, Faisalabad, Multan, Peshawar or anywhere else in Pakistan and you feel that gambling is having a negative impact on your life or the lives of people around you, please read this page in full and use the tools and resources available here without hesitation.
Quick Checklist — Healthy Play
Red Flags — Consider Getting Help
Self-Assessment
Take a moment to honestly answer these questions. They won't produce a formal diagnosis — that requires a professional — but they can help you notice patterns in your gambling behaviour that might be worth examining more closely.
If you find yourself answering "yes" to several of these questions, we strongly encourage you to speak with a trusted person in your life and, if appropriate, contact a responsible gambling support resource available in the operator's licensed jurisdiction.
Have you ever spent more money gambling than you originally planned for that session?
Have you ever bet money that was set aside for household expenses, rent or other bills?
Have you tried to cut back on your gambling but found it difficult to follow through?
Have you felt restless, irritable or anxious when you tried to reduce or stop gambling?
Have you gambled as a way to escape stress, anxiety or personal problems?
After losing, have you returned on another day to try to win back what you lost?
Have you hidden or downplayed your gambling activity from family members or close friends?
Has gambling negatively affected your work, studies or important personal relationships?
If you answered "yes" to two or more of the above, we encourage you not to ignore that signal. Please review the self-exclusion and limit tools on this page, and consider reaching out to a support resource available in the operator's licensed jurisdiction. You are not alone and help is available.
Account Controls
Every bjbji player has access to these tools directly from their account settings — no support ticket required to activate any of them. Set your controls before you start playing.
Set a maximum deposit amount on a daily, weekly or monthly basis. Once your limit is reached, the cashier will prevent further deposits until the period resets. Deposit limits take effect immediately when you set them.
Increasing a deposit limit requires a cooling-off period before taking effect — this gives you time to reconsider. Decreasing a limit is instant.
Instant to activateCap the total amount you are able to lose within a set daily, weekly or monthly period. When your loss limit is reached, real-money play is suspended for the remainder of that period. This tool is particularly effective for budget management during PSL season or ICC tournament betting periods.
Instant to activateDefine the maximum continuous time you spend on the platform per session. When the limit is reached, you will be automatically logged out. This tool is especially useful for mobile players who may lose track of time during live in-play sessions.
Instant to activateEnable periodic pop-up notifications that remind you how long you have been playing and display a summary of your session activity — bets placed, outcomes and net position. These are gentle prompts to pause, reflect and decide whether to continue.
Configurable intervalsTake a short break from gambling by setting a cooling-off period of 24 hours, 72 hours, 1 week or 1 month. During a cooling-off period, your account is restricted from real-money play. This is a temporary self-exclusion that you can activate immediately.
Immediate effectPermanently close your account for a defined extended period (minimum 6 months) or permanently. Self-exclusion is the strongest tool available and is designed for players who have identified a serious gambling problem. Once activated, it cannot be reversed before the period ends.
Permanent option availableAll tools listed above are accessible from your bjbji Account settings without needing to contact support. If you have difficulty locating any control, contact our support team via live chat or at [email protected] and we will guide you directly. There is no waiting period to activate any form of restriction — only to increase limits.
How Limits Work
Setting a deposit or loss limit on bjbji doesn't prevent you from enjoying the platform — it gives you a financial safety net so that entertainment never crosses into financial harm. Think of it the same way you'd budget for any other leisure activity: you decide the amount in advance, and the system respects that decision even when excitement runs high.
Example: a player in Lahore who enjoys PSL T20 betting might set a monthly deposit limit of PKR 2,000 — the equivalent of a weekend entertainment budget — knowing that once that amount is deposited, the cashier will prevent any further deposits until the following month regardless of how the bets perform.
Illustrative Limit Examples (PKR)
All amounts are illustrative examples only. Your actual limits are set by you according to your own budget. No minimum limit is enforced beyond the platform's technical minimum transaction thresholds.
If You Need a Break
Self-exclusion is the most effective tool available when gambling has become difficult to control. bjbji makes this process as simple as possible — it should never take more than a few minutes. Here is how it works:
Navigate to your profile or account settings area. The responsible gambling tools section is clearly labelled and accessible from the main account menu.
Choose from a cooling-off period (24 hours to 1 month) or a formal self-exclusion period (6 months, 1 year, 5 years or permanent). Review the options below before selecting.
You will be asked to confirm your selection. For formal self-exclusion, a brief confirmation step is included to ensure the decision is intentional. There is no penalty for self-excluding.
Your account is restricted from real-money play with immediate effect. bjbji will also suppress promotional marketing communications for the duration of the exclusion period.
If you cannot locate the self-exclusion tool or need assistance, contact our support team directly at [email protected] or via live chat. We will action your request without delay.
Exclusion Options Available
A short pause when you feel impulsive or emotionally driven. Account reinstated automatically after 24 hours.
Useful for managing gambling around specific high-activity periods — cricket finals, PSL playoffs or high-stress life events.
Formal self-exclusion for players who need a significant break. Cannot be reversed before the period ends regardless of the reason.
A permanent closure of your account with no option for reinstatement. Recommended for players who have determined that gambling is not compatible with their circumstances.
Important: Self-exclusion from bjbji does not automatically exclude you from other gambling operators or platforms. If you are seeking a comprehensive break from gambling, consider exploring self-exclusion schemes available in the operator's licensed jurisdiction, which may cover multiple operators simultaneously.
Know the Signs
Problem gambling doesn't always look dramatic. It often develops gradually. These are the most commonly reported signs — recognising them early is the most important step.
Chasing losses: Increasing bet sizes or returning repeatedly after a loss in an attempt to recover money already lost.
Preoccupation: Spending significant time thinking about gambling when not actively playing — planning next sessions, reliving past bets.
Escalating stakes: Needing to bet increasing amounts to get the same level of excitement that smaller bets once provided.
Concealment: Hiding bank statements, deleting transaction history or being secretive about gambling activity with family members.
Financial strain: Missing bill payments, borrowing money from family or friends, or using credit to fund gambling activity.
Mood-driven play: Gambling as a response to stress, depression, loneliness or boredom rather than as a deliberate entertainment choice.
Relationship impact: Friction with family members or close friends specifically over gambling frequency, money spent or time devoted to it.
Failed attempts to stop: Making sincere decisions to cut back or stop gambling but finding those decisions consistently difficult to maintain.
Identifying one or more of these signs in your own behaviour does not mean you have a severe gambling disorder — but it is a reason to pause, use the limit and exclusion tools on this page, and consider speaking to someone you trust. The tools are there precisely for this situation.
External Support
If you feel your gambling has become a problem, speaking to a professional can make a significant difference. Below are the types of support resources available — please seek out verified services operating in the relevant jurisdiction.
Many jurisdictions operate dedicated helplines staffed by trained counsellors who understand gambling-related harm. These services are typically free, confidential and available outside normal business hours. Seek out the helpline operated in the operator's licensed jurisdiction or a recognised international service.
Calls and messages to problem gambling helplines are confidential. You do not need to give your name.
Gamblers Anonymous is an internationally recognised peer-support fellowship for people who believe they have a gambling problem. GA operates on a 12-step model and runs regular group meetings — both in-person and online — in many countries. The organisation is free to attend and entirely voluntary.
Online meetings are accessible from anywhere including Pakistan, with no registration required.
Professional counsellors trained in behavioural addiction can help you understand the drivers of problematic gambling and develop practical coping strategies. Cognitive Behavioural Therapy (CBT) has a strong evidence base for gambling disorder treatment.
Many counselling services are available online, making them accessible for users in cities across Pakistan including Karachi, Lahore, Islamabad and beyond.
Problem gambling affects families as well as individuals. Gam-Anon is an internationally recognised support group specifically for the family members and close friends of people with a gambling problem. It operates on a similar fellowship model to Gamblers Anonymous.
If someone you care about has a gambling problem, you are not alone either — support is available for you too.
Various responsible gambling organisations publish free self-help workbooks, self-assessment tools, spending trackers and guided recovery programmes accessible online. These can be a good starting point for people who are not yet ready to speak to someone directly.
bjbji will link to verified responsible gambling resources as they become confirmed and appropriate for users in relevant jurisdictions.
Our own team is always a starting point. We can activate any account restriction or self-exclusion immediately upon request, and can direct you to relevant support resources. Contact us at any time via live chat or by emailing:
State "Responsible Gambling Request" in your message and we will prioritise your case.
bjbji does not provide legal advice and does not claim to be authorised by the Government of Pakistan, any provincial authority or Pakistani financial institution. Users in Pakistan are responsible for understanding and complying with the Prevention of Gambling Act, 1977 and any other applicable local law. Information about support organisations listed above is provided for general guidance — bjbji recommends verifying that any support service is currently active and appropriate for your circumstances before contact.
Why It Matters
Every responsible gambling tool on bjbji is accessible directly from your account settings. No forms to complete, no support tickets to raise, no delays. Setting a deposit limit or activating a cooling-off period takes seconds.
bjbji does not send promotional messages to players who have activated a cooling-off period or self-exclusion. We do not target players who have just reached their loss limit with bonus offers. Responsible play and marketing activity must not conflict.
bjbji never presents gambling as a source of income or a way to solve financial problems. Every promotion on the platform is accompanied by clear risk messaging. Gambling involves real financial risk and no strategy changes the mathematical house edge in the long run.
All bjbji accounts are subject to mandatory KYC age verification before any withdrawal is processed. Where there is any doubt about a player's age, access to real-money play is suspended pending document verification.
bjbji's internal systems monitor account activity for patterns that may indicate harmful gambling behaviour — sudden large increases in deposit size, extended session times or unusual loss patterns. Flagged accounts may receive responsible gambling prompts.
Responsible gambling requests are handled as a priority by bjbji's support team. Live chat is available 24/7 (subject to operator hours) and email responses to responsible gambling queries are expedited beyond standard response times.
Responsible gambling is everyone's responsibility — yours and ours. Before you place your next bet, take a moment to review your limits, check your account settings, and make sure gambling is still what it should be: entertainment.
If gambling has stopped being fun, please use the self-exclusion or limit tools available in your bjbji account settings, or contact us at [email protected]. Help is also available from recognised responsible gambling organisations in the operator's licensed jurisdiction.